The next big AI-UX trend — it’s not Conversational UI | by Kshitij Agrawal | AI-UX Collective | Medium

The next big AI-UX trend — it’s not Conversational UI

Everything is an input and everything is an output. What if you could browse ALL your things in ONE fluid interface?

Kshitij Agrawal

Published in

AI-UX Collective

7 min read

Apr 1, 2024

Hello from the beyond! This is Voyager, the only designers-aboard spaceflight navigating you through the AI-UX universe.

I track AI trends like your nosy neighbour — always watching (and occasionally gossiping).

👋 Author note: I write every month (-ish) about AI x Design, but it is published one week late on Medium. If you want to get the secret sauce before everyone else (& for free), and explore the world of AI, you should consider subscribing to the Voyager 👀

AI’s like my 4-year-old nephew. Every week, he wants to be something new when he grows up…

One day it’s a soccer pro. The next day it’s an astronaut. Now, he just wants to be a garbage man.

AI’s similar. It has a ton of different narratives right now.

Human clone. Stalker. World domination. You name it.

Here’s exactly where we are today:

Conversational UX / Chat-styled interactions is what everyone’s making.

Some tasks which are possible through conversational UX —

Fire-and-forget-tasks like “play music”.
Specific trivia queries like “weather”, adding To-Dos.
A conversational partner like an AI girlfriend.

But there are many problems with conversational UX —

People land on an empty screen. They then try to decipher what all can be done.
People use apps which keep track of their state.
Editing — Whether it be video, audio or article, you need store the draft version to come back to later on.
Travel planning — tracking what places you’ve seen and which bookings you’ve already made.
Researching — opening 50 tabs to keep track of the different directions you’re exploring.

So the next question is obvious — what’s after ChatGPT? Are we meant to be…